Person illustration Waving arm

Hello! I'm

Eric Nguyen

AI Platform Engineering AI Systems Multi-Cloud

Turned a 3-day ClickOps grind into a 10-minute self serve AI bot in Microsoft Teams, and a 5,000-doc knowledge sprawl into a self-healing RAG platform with citations. Bedrock Agents and AgentCore on top, HCP Terraform and Sentinel underneath — across 200+ AWS accounts.

Open to AI Cloud Platform, AI Infrastructure, or Senior Platform Engineering roles · Dallas, TX or remote

01

About Me

If I do it twice, it gets a pipeline.

Right now: a $250K agentic platform I own it end to end at Royal Caribbean — one governed place for every ops team in the IT org to run agent automation, instead of ten teams each inventing their own. Bedrock AgentCore on top, Terraform and Sentinel underneath.

Shipped a commercial game before I shipped infra I led five people to release a Unity title with ad monetization. Since then the same automate-it instinct has eaten my calendar, my job search, my grocery list, and an unreasonable amount of my homelab.

Bought a $4,000 AI box, did the math, returned it I wanted local inference, so I benchmarked a 70B on it at ~40 tokens/sec and found it memory-bandwidth-bound long before compute-bound. Managed inference won on math, not vibes — so the box went back.

Tech I work with

AI & Agents
Bedrock Agents Bedrock AgentCore AWS Bedrock RAG MCP pgvector Cohere Rerank LangGraph
Cloud & Containers
AWS Azure Kubernetes ArgoCD Docker
IaC & Automation
Terraform HCP Terraform Sentinel Packer Ansible
Languages & CI/CD
Python Bash PowerShell GitHub Actions GitLab CI
200+
AWS accounts governed
45K+
Resources migrated to IaC
5,000+
Docs served via RAG
3d 10m
Account provisioning
AWS Solutions Architect Associate badge AWS Solutions Architect
AWS AI Practitioner badge AWS AI Practitioner
Azure Administrator Associate badge Azure Administrator
AWS Generative AI Developer Professional badge AWS GenAI Developer
Terraform Associate 004 badge Terraform Associate
02

Projects

๐Ÿ—๏ธ Work ยท Royal Caribbean

Agentic Workflow Platform & Internal Developer Portal

$250K, 9-month program I own end to end — one governed place for every IT operations team to run agent-driven automation, with shared agent, MCP tool-access, and human-approval standards.

Bedrock AgentCoreMCPBackstageHCP Terraform
๐Ÿ›ฐ๏ธ Work ยท Royal Caribbean

Agentic AWS Account-Vending Platform

Claude Sonnet agent in Teams that auto-provisions AWS accounts via HCP Terraform, cutting provisioning from 3 days to 10 minutes.

Bedrock AgentsLambdaHCP TerraformControl Tower
๐Ÿค– Personal

Autonomous AI Agent Fleet

9 Lambda-based AI agents using Strands SDK with Bedrock + Gemini fallback. Discord delivery, CloudWatch observability.

Strands SDKBedrockLambdaTerraform
๐Ÿ“š Work ยท Royal Caribbean

Self-Healing Doc Curator

5-agent Bedrock AgentCore workflow that keeps RAG corpus fresh with Teams-based human-in-the-loop review.

Bedrock AgentCoreMCP ProtocolECS FargatePython
โš™๏ธ Work ยท Royal Caribbean

Parallel Terraform Import Tool

Discovered 45k+ resources across 200+ AWS accounts, auto-generated import blocks to migrate from ClickOps to IaC.

Python asyncioTerraformGitHub ActionsOIDC
03

Get In Touch

If you're hiring for an AI Cloud Platform, AI Infrastructure, or Senior Platform Engineering role — or just want to swap notes on Bedrock, AgentCore, or MCP — my inbox is open.