Eric Nguyen

contact@eric-n.com ✦ www.eric-n.com ✦ linkedin.com/in/eric-nguyenit

Cloud DevOps Engineer with over 4 years of experience architecting, automating, and operating secure, scalable, multi-cloud infrastructure on AWS and Azure. Specialist in CI/CD automation, containerization, Kubernetes orchestration, microservices, cloud-native architectures, GitOps (ArgoCD), IaC (Terraform), and enterprise observability. Delivered multiple high-availability platforms with 99.99%+ uptime and 70%+ faster deployments.

CERTS & SKILLS

  • AWS Certified Solutions Architect - Associate
  • Azure Administrator Associate (AZ-104)
  • HashiCorp Terraform Associate
  • AWS AI Practitioner
  • AWS Certified Solutions Architect - Professional (coming soon)
  • Certified Kubernetes Administrator (coming soon)
  • Container Orchestration: Kubernetes (EKS/on-prem), Docker, Helm
  • IaC & Automation: Terraform, Ansible
  • CI/CD & GitOps: GitHub Actions, GitLab CI, ArgoCD
  • Monitoring & Observability: Prometheus, Grafana, CloudWatch
  • Programming: Python, C#, Go, Bash, YAML
  • Security: HashiCorp Vault, AWS Secrets Manager, RBAC, IAM, Zero Trust, Container Scanning (Trivy)

WORK EXPERIENCE

Royal Caribbean

Cloud DevOps Engineer

Sep 2025 - Present

  • Managed and monitored enterprise AWS infrastructure (EC2, S3, RDS, VPC, IAM) ensuring 99.9% uptime, optimal performance, and robust security across mission-critical production workloads.
  • Provisioned and maintained highly scalable cloud resources while implementing automated backup and disaster recovery solutions including EBS snapshots, RDS automated backups, and cross-region replication to safeguard critical business data and ensure business continuity.
  • Collaborated with DevOps teams to deploy and optimize cloud-native applications, streamlining CI/CD workflows and maximizing resource utilization to accelerate delivery cycles.
  • Implemented comprehensive security controls including IAM policies, encryption standards, and vulnerability assessments via AWS Control Tower and Identity Center to maintain strict compliance requirements.
  • Partnered with cross-functional teams to establish cloud governance frameworks and operational best practices, significantly improving system reliability and long-term maintainability.
  • Spearheaded development of 15+ reusable Terraform IaC modules to standardize and automate multi-cloud (AWS, Azure) resource provisioning, driving consistency across enterprise environments.
  • Led knowledge-sharing sessions on Terraform best practices and created comprehensive documentation for infrastructure workflows, accelerating team onboarding and reducing configuration errors.
  • Revolutionized the company's AWS account creation process by designing custom Terraform modules and integrating multi-stage CI/CD pipelines with Trivy security scanning, reducing provisioning time from 3+ days to 10 minutes (98% improvement).
  • Migrated legacy ClickOps workflows to Infrastructure as Code by developing a custom Python tool with matrix build pipelines that imported over 10,000 resources across 170+ AWS accounts into Terraform, eliminating manual errors and enhancing operational consistency.
  • Collaborated cross-functionally with security, networking, and application teams to align infrastructure standards, ensure compliance, and optimize cloud resource allocation across enterprise workloads.

Coalfire

Cloud Engineer II

Jan 2025 - Sep 2025

  • Designed and managed multi-account AWS infrastructure with AWS Organizations, TGW peering, and Resource Access Manager, achieving 99.9% uptime across production environments.
  • Automated provisioning of AWS (EC2, S3, RDS, IAM) and Azure (VMs, VNets, Storage Accounts, Key Vaults) with Terraform, cutting deployment time by 40% and reducing misconfigurations.
  • Deployed and configured GitLab on Azure with Entra ID integration, implementing multi-stage CI/CD pipelines with Trivy security scanning that improved developer productivity by 30%.
  • Enhanced company-wide Terraform modules, increasing code reusability, consistency, and accelerating infrastructure provisioning across both AWS and Azure projects.
  • Partnered cross-functionally with development, security, and operations teams to deliver compliant cloud solutions and streamline deployment workflows.

Hash Studios LLC

Cloud Engineer

Jun 2024 - Dec 2024

  • Deployed production containerized applications on Amazon EKS with ArgoCD for GitOps-based continuous delivery, enabling automated deployments and configuration management.
  • Implemented comprehensive monitoring and observability stack using Prometheus and Grafana, providing real-time metrics, alerting, and dashboards for production workloads.
  • Automated infrastructure with Terraform, reducing deployment times by 50% and eliminating manual errors.
  • Architected event-driven serverless solutions with AWS Lambda, API Gateway, and S3 for dynamic workloads, enabling scalable and cost-efficient processing.
  • Built multi-stage CI/CD pipelines with GitHub Actions integrating Trivy security scanning and blue/green deployment strategies, reducing release cycles from bi-weekly to weekly with zero-downtime releases.
  • Migrated MySQL to AWS RDS, improving reliability and scalability while lowering maintenance overhead.
  • Migrated company domain to AWS Route 53 with ACM, enabling secure DNS management and encrypted traffic.
  • Collaborated cross-functionally with product and development teams to align infrastructure capabilities with application requirements and business objectives.

I-Payout

System Administrator

Jun 2022 - Oct 2024

  • Built secure Site-to-Site VPN between the office and AWS for global employee collaboration.
  • Automated onboarding with PowerShell (80% faster setup) and Linux patching with Ansible, laying the foundation for future DevOps practices.
  • Developed custom automation tooling using Python and Bash to streamline routine IT tasks, reducing manual intervention and improving operational efficiency.
  • Built a C# application that automated mass translations for multiple languages, enabling the call center to deliver multilingual support with significantly reduced turnaround time.
  • Spearheaded transition from traditional IT systems to hybrid cloud, supporting Azure migration of 20+ workstations and secure AWS integration.
  • Strengthened compliance and security with PCI-DSS, firewall configurations, and vulnerability scans.
  • Collaborated cross-functionally with development, finance, and operations teams to support business-critical applications and ensure seamless IT service delivery.

PROJECTS

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